Privacy Policy

Last updated August 26, 2024

1. Introduction

Welcome to www.lisakelleyhair.com ("Website"), owned and operated by Coastline Education LLC ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

2.1. Personal Information Provided by You

- Name

- Email address

- Mailing address

- Phone number

- Payment information (for subscription and e-commerce transactions)

- Salon name

- Salon license number

2.2. Information Automatically Collected

When you visit, use, or navigate our Website, we may collect certain information automatically. This information does not reveal your specific identity but may include:

- Device and usage information (such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information)

- Cookies and similar technologies

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

3.1. To facilitate account creation and logon process through Memberstack.

3.2. To process subscription payments through Stripe.

3.3. To process e-commerce transactions through Shopify.

3.4. To send you marketing and promotional communications.

3.5. To respond to your inquiries and solve any potential issues you might have with the use of our services.

3.6. To verify your professional credentials (salon name and license) for access to certain services or content.

3.7. To protect our services, users, and business (e.g., to detect security incidents, fraud, and abuse).

3.8. For other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Website, products, marketing, and your experience.

4. Will Your Information Be Shared with Anyone?

We may process or share your data that we hold based on the following legal basis:

4.1. Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

4.2. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

4.3. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4.4. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.5. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

5.1. Memberstack for account management

5.2. Stripe for payment processing

5.3. Shopify for e-commerce functionality

These third-party vendors have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Link to Cookie Policy].

7. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

9. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website.

10. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

To make such a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions or comments about this policy, you may contact us by email at:

lisaeduk8@me.com

Or by mail at:

Coastline Education LLC

24 Walpole Park S, Walpole, MA 02081